Question 1

How can I be sure it's safe to send my gold?

Accepted Answer

We only use Royal Mail Special Delivery, which is prepaid, the envelope provided is strong, tamperproof and completely safe and always requires a signature upon delivery.

Question 2

How do you value my gold?

Accepted Answer

Once we have received your gold item(s) in the post, our team of  experts will use specialist scales that are finely calibrated to identify the total weight of your gold. From there, we will also determine the purity of your gold to present you with an accurate and competitive price and offer.

Question 3

How does this all work?

Accepted Answer

With our online gold buying service you can sell your gold and bullion anytime from the comfort of your home. 
Just order your free gold selling pack, post your gold back to us alongside the valuation form and then we will call and email you directly within 24 hours of receiving the gold pack to make you an offer. Once posted your gold is insured up to the value up of £750.00* and all our envelopes are prepaid. We can pay you by bank transfer, cheque or by cash.

Question 4

How much will I get if I sell my gold?

Accepted Answer

The price of your gold will be determined according to three main factors: weight, purity, and the minimum rate of gold on that day.
Our team of gold valuers will weigh your gold items and determine the purity to provide you with an accurate and tailored price for your item(s) 
We sometimes offer set prices or estimates for certain items such as coins and/or certain bullion.

Question 5

How will I be paid?

Accepted Answer

Once you have accepted our bespoke offer you can have this paid by direct bank transfer which normally takes up to 2 - 5 hours to reach your account. We can post you a cheque and/or pay directly by cash.
Bank transfers are free of charge which is what makes our returning customers happy.

Please note we do charge an admin charge if you choose cash or cheque as we will send this via Royal Mail Special Delivery which will need to be insured to the value of the offer.

Question 6

Should I sell my gold now?

Accepted Answer

The amount we offer is always influenced by the day rate for gold as well as weight and purity. The price of gold since 2014 has increased by over 100%. The price can go up and down every 30 seconds and at a time where energy, food and bills have increased, so why not turn your unwanted jewellery or bullion into cash?

Question 7

What will happen if the jewellery I send turns out not to be a precious metal?

Accepted Answer

This service is completely free of charge and your parcel will be trackable and insured up to £750.
However if the items you send in have no precious metals then there will be a fee of £17.50 to return them to you or destroy the item(s) this covers all postage, storage and admin costs.

Question 8

How much does it cost to sell gold online?

Accepted Answer

Simple answer is, free! Using the Sell Your Bling online service provides you with a prepaid and secure postage pack for you to post your items to our main office without spending a penny. Our pre-paid postage insures your items for a value of up to £750* and is fully trackable by using the Royal Mail website.

Parcels of jewellery amounting to less than 10g of gold, or lacking any significant value will also be subject to this handling fee.

Payment must be received within 28 days or items will be disposed of.. Silver and Platinum is accepted but will need to contain 10g of gold as a minimum. Please see our Silver/Watches page here.

The only potential fee required is for those customers who would prefer to pay extra to increase the value of insurance to more than £750 when posting your items. This can be done at The Post Office for a small fee.

Question 9

Can you sell gold online?

Accepted Answer

Yes of course, there are many online gold buyers who will value and purchase your gold online at different or lower rates. Using an online gold buyer like the Sell Your Bling means you can benefit from the highest possible prices for your gold without the hassle or inconvenience of having to visit a shop in person. You can simply securely post your items and we’ll contact you with a bespoke offer and you can decide to accept this or not.

Question 10

Is your item's safe with us?

Accepted Answer

We are a team of experienced precious metal professionals based in London and Bournemouth. Our staff are well trained with over 83 years of combined experience, and we pride ourselves on helping our customers get the best rates for their unwanted gold. Our valuation process is recorded directly on CCTV, and our pre-paid seller’s packs are insured.
Rest assured your gold is in safe hands with us.

FREQUENTLY ASKED QUESTIONS